Now for the specifics of the worst day I've had at work.( Collapse )
Trivia: In attempting to salvage the production quality of the Edsel car line --- which was done by Ford and Mercury divisions of the company rather than the Edsel division and suffered accordingly --- Robert McNamara instituted a tally system in which defects were numerically analyzed: a chip in the paintwork would be 0.1 points; a missing part would be 20 points, and so on. If a sampling of a half-dozen cars in a batch averaged more than 35 points per car the entire batch would be withheld from delivery until repaired. Source: Ford: The Men And The Machine, Robert Lacey. (I am curious whether all parts were weighted equally; a bad dashboard clock seems like it should be fewer points than a missing transmission, for example. So, yes, I'd actually like more detail of a failed scheme to save the Edsel by not allowing an average of two important car parts be left off every vehicle.)
Currently Reading: A History of The Middle Ages, 284 - 1500, Sidney Painter.